● CASE STUDY · KUPPAM MUNICIPALITY · ANDHRA PRADESH

WASTRAQ
in Kuppam

CHITTOOR DISTRICT · ANDHRA PRADESH · INDIA

Digital Waste Tracking for a Cleaner, Smarter Community — how one municipality became India's blueprint for data-driven solid waste management.

Explore the Impact ↓ Talk to an Expert
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— THE CHALLENGE

Waste Management in Kuppam
Before WASTRAQ

A municipality of 65,000 residents generating 35–40 metric tonnes of waste daily — with no digital visibility into any of it.

Untracked Waste

All collection data lived in paper registers. No digital record, no aggregation, no state-level reporting — errors were routine and audits were impossible.

Untracked Waste Digital Scale

Poor Monitoring

No GPS. Vehicles disappeared after departure. Supervisors had zero visibility into routes, missed stops, or vehicle location throughout the day.

Field Monitoring

Low Efficiency

Budgets were built on guesswork. SBM compliance reports took 3–5 days to compile manually. Data-driven decisions simply weren't possible.

Meeting for Data Driven Decisions
— THE WASTRAQ SOLUTION

One Platform. End-to-End Visibility.

WASTRAQ by M Pro9 Pvt Ltd connected every part of Kuppam's waste management chain — from household QR scan to commissioner's live dashboard.

1

Register

4,800+ households & 30+ bulk generators assigned unique QR codes

2

Collect

Drivers scan QR codes at every stop. GPS tracks vehicle location in real time

3

Monitor

Live dashboards show collection status, attendance, and vehicle routes

4

Improve

Auto-generated compliance reports. Data-driven decisions for every ward

GPS Fleet Tracking
QR Code Collection
IoT Weighment
Mobile App
Analytics Dashboard
Citizen Portal
MRF Monitoring
EPR Compliance
SBM-Urban 2.0 Ready
— THE IMPACT

Measurable Results.
Real Transformation.

From baseline to live deployment — every metric moved in the right direction.

4,800+
Households Digitally Mapped
↑ from zero
92%
Route Compliance Rate
↑ from ~55%
35%
Landfill Dependency Reduced
via MRF diversion
Instant
SBM Reports Generated
was 3-5 days manual
18%
Fuel Savings via GPS Route Optimisation
60%+
Increase in Segregated Waste Reaching MRF
20+
New Digital Roles Created for Local Youth
— HOW WASTRAQ WORKS

From the Ground Up —
Every Step is Digital

A structured 12-step deployment delivered full digital coverage without disrupting Kuppam's daily waste operations.

01

Collect & Register

Field teams conducted a door-to-door baseline survey across all 30 wards — registering every household, commercial establishment, and bulk waste generator with a unique QR code profile in WASTRAQ.

  • 4,800+ residential households registered
  • 30+ bulk generators onboarded
  • 350+ commercial establishments mapped
  • All routes digitised with GIS boundary coordinates
Citizen Registration in Kuppam
02

Track in Real Time

Every collection vehicle was fitted with GPS trackers. Drivers scan QR codes at each household using the WASTRAQ mobile app — creating a verified digital record of every collection event, every trip, every day.

  • Live GPS for 100% of the fleet
  • QR scan proof at every household stop
  • Biometric + app-based worker attendance
  • Offline capability — works without internet
Vehicle Monitoring
03

Monitor & Improve

The Municipal Commissioner monitors Kuppam's entire waste operation from a single live dashboard — collection heatmaps, worker attendance, MRF data, and SBM compliance reports available instantly, not days later.

  • Live collection status heatmaps by ward
  • Auto-generated SBM compliance reports
  • MRF inbound/outbound weight tracking via IoT
  • Citizen complaint portal with 48hr resolution
Data & Analytics
— FROM THE FIELD

WASTRAQ On-Ground in Kuppam

Real field activities — training, registration, weighment, and route verification across 30 wards.

Field Onboarding
Field Onboarding
Staff Training
Staff Training
Waste Weighment
Waste Weighment
Citizen Registration
Citizen Registration
Site Verification
Site Verification
Vehicle Monitoring
Vehicle Monitoring
Field Onboarding
Field Onboarding
Staff Training
Staff Training
Waste Weighment
Waste Weighment
Citizen Registration
Citizen Registration
Site Verification
Site Verification
Vehicle Monitoring
Vehicle Monitoring
— THE DIFFERENCE

Before vs. After WASTRAQ

Scroll to see the transformation — every broken process replaced by a digital solution.

Before WASTRAQ
After WASTRAQ
Paper registers — error-prone, impossible to aggregate
100% digital records with QR scan at every stop
No GPS — vehicle location unknown after departure
Live GPS tracking on Commissioner's dashboard
Budget built on estimates, not evidence
Real-time ward-wise data for evidence-based decisions
Manual attendance registers on paper
Biometric + mobile app attendance, fully automated
No household or generator digital records
4,800+ households & 30+ generators — all registered
SBM compliance reports took 3–5 days to compile
Auto-generated compliance reports — instant
No citizen complaint tracking system
Ticketed citizen portal — avg 48-hour resolution
● WASTRAQ LIVE IN KUPPAM
— THE SUCCESS STORY

Making Waste Management
Visible, Measurable & Smart

Kuppam has moved from paper registers to real-time dashboards. Under Commissioner V. Srinivasa Rao's leadership, Kuppam earned its place as the benchmark for Urban Local Body digital transformation in India — and the blueprint for 178 Andhra Pradesh municipalities.

"Digital transformation in waste management is not a luxury — it is a governance imperative. WASTRAQ has given us the eyes to see what was previously invisible."

— V. Srinivasa Rao, Municipal Commissioner, Kuppam Municipality, Andhra Pradesh
— STAKEHOLDER VOICES

What People Are Saying

★★★★★
"Before WASTRAQ, I spent two days every month compiling data from 30 wards. Now the full report is generated in minutes — accurate, timely, effortless."
VR
V. Srinivasa Rao
Municipal Commissioner, Kuppam
★★★★★
"I now know exactly which routes are done, which vehicles are on road, and which workers are present — all from my phone. If a household is missed, I see it instantly."
RK
Ravi Kumar P.
Senior Sanitary Inspector, Kuppam
★★★★★
"Earlier the collection vehicle came at unpredictable times. Now I get a notification, there is a schedule, and complaints are resolved in two days. Much more responsive."
LD
Lakshmi D.
Resident, Ward 14, Kuppam
— GET STARTED

Building a Smarter Waste
Management Future

WASTRAQ brings transparency, tracking, and data-driven waste management to communities across India. Join Kuppam — become the next model municipality.

Request a Demo → Explore WASTRAQ
Swachh Bharat Mission Smart Cities Mission CPCB EPR Guidelines Kuppam Municipality Portal